Sales Policy

At our Upiotis.xyz store, we are committed to providing our customers with high-quality products and exceptional service. Please review our sales policy to ensure a smooth and satisfying shopping experience:

  1. Product Warranty
    All products come with a manufacturer’s warranty, ensuring you receive durable and reliable equipment. Warranty details vary by product and will be clearly stated in the product description. For any defects or issues covered under warranty, please contact us for assistance with repairs or replacements.
  2. Return and Exchange Policy
    We offer a hassle-free 30-day return and exchange policy for most items. If you are not satisfied with your purchase, you can request a return or exchange within 30 days of the delivery date, provided the product is in its original condition and packaging. Please note that return shipping costs may apply, unless the product is defective or the wrong item was shipped.
  3. Shipping and Delivery
    We provide fast and reliable shipping on all orders. Orders are typically processed within 1-2 business days, and delivery times may vary depending on your location. You will receive a tracking number once your order has been shipped. Free shipping is available for qualifying orders, as specified during checkout.
  4. Payment Methods
    We accept multiple payment methods, including credit/debit cards, PayPal, and bank transfers. All transactions are processed securely to protect your personal and financial information.
  5. Customer Support
    Our dedicated customer support team is available 24/7 to assist with any inquiries or concerns. Whether you need help with product selection, shipping, or returns, we’re here to ensure you have the best shopping experience possible. You can reach us via phone, email, or live chat.
  6. Price Match Guarantee
    We are confident in our competitive pricing and offer a price match guarantee. If you find the same product at a lower price from a reputable retailer, contact us, and we’ll match or beat the price.
  7. Sales and Promotions
    We frequently offer special discounts, promotions, and seasonal sales. Be sure to subscribe to our newsletter to stay updated on the latest deals and offers.
  8. Contact us
    • ADDRESS: 1401 Calhoun St, New Orleans, LA 70118, États-Unis, USA
    • PHONE: (337) 332-0009
    • EMAIL: [email protected]

By shopping with us, you agree to these terms and conditions. Thank you for choosing our store for your home workout equipment needs!